Terms and Conditions

1. Who We Are

• Company name: Arkivon Group
• Address: 136 High Rd, London NW10 2PJ, United Kingdom
• Email: info@arkivongroup.co.uk
• Phone / WhatsApp: 07754 690740
• Office line: 020 8830 9702
• Hours: Mon–Sat 8:00–17:30, Sunday closed
• Company registration number: To be confirmed — add your Companies House number here if Arkivon Group is a registered limited company.

2. Use of This Website

You may use our website for lawful purposes only. You must not:

• Use the site in any way that breaches applicable local, national or international law or regulation
• Attempt to gain unauthorised access to our website, servers, or any systems connected to it
• Use the site to transmit or upload any material containing viruses, malware, or harmful code
• Copy, reproduce, or republish content from this site without our prior written permission

We may suspend or restrict access to the website at any time, for any reason, without notice.

3. Quotes, Estimates and Pricing

• Any prices, quotes, or estimates shown on this website, or provided in response to an enquiry, are indicative only and do not constitute a binding offer to carry out work at that price.
• A firm, binding quote will only be issued in writing following a site visit and assessment of your specific project, and will form part of a separate signed contract.
• Final project costs may vary based on site conditions, design changes, planning requirements, or material availability, and will always be agreed with you in writing before any variation is carried out.

4. Enquiries and Communications

When you contact us via our website (e.g. by phone, email, WhatsApp, or a contact form), you agree to provide accurate and complete information. We aim to respond to enquiries promptly during our stated business hours, but we do not guarantee a specific response time.

5. Intellectual Property

All content on this website — including text, images, logos, graphics, and project photography — is owned by or licensed to Arkivon Group and is protected by copyright and other intellectual property laws. You may view and print pages for your own personal, non-commercial use, but you may not reproduce, distribute, or otherwise use any content without our prior written consent.

Project photographs displayed on this website may be used with the permission of the relevant clients. If you have concerns about an image, please get in touch with us using the details in Section 1.

6. Third-Party Links

Our website may contain links to third-party websites (e.g. supplier sites, social media, review platforms). We are not responsible for the content, accuracy, or practices of any third-party website, and including a link does not imply our endorsement of it.

7. Limitation of Liability

To the fullest extent permitted by law:

• We provide this website on an “as is” and “as available” basis, and make no warranties that the website will be uninterrupted, error-free, or secure.
• We are not liable for any indirect, incidental, or consequential loss arising from your use of this website.
• Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under English law.

Liability relating to actual building or renovation work carried out by Arkivon Group is governed exclusively by the separate written contract for that project, not by these website Terms.

8. Reviews and Testimonials

Any reviews or testimonials displayed on this website reflect the genuine experiences of named or identifiable clients at the time they were given. Individual results and experiences may vary between projects.

9. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business, legal requirements, or website functionality. The “Last updated” date at the top of this page shows when changes were last made. Continued use of the website after changes are published constitutes acceptance of the updated Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of this website will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

• Email: info@arkivongroup.co.uk
• Phone / WhatsApp: 07754 690740
• Office line: 020 8830 9702
• Address: 136 High Rd, London NW10 2PJ, United Kingdom